A career with Thomsons

Here at Thomsons we don’t just get the job done, we go the extra mile. We strive to achieve one extra degree in all we do. We can do this because we have amazing people who do awesome things. Our passionate PINK culture is supported by our three core values that define how we work with each other, our clients and our partners: being brilliant together; maximising potential; challenging everything - delivering excellence. Our values foster an inclusive culture, which is vibrant, dynamic and enables us to excel as individuals, as teams and as a whole. Wherever we are located in the world, we inspire connections and take great care to make working at Thomsons a rewarding and fun career experience.

Our values

Many companies have values but often they can just be soundbites or words framed on the reception wall. For us at Thomsons, our values define who we are, how we work together and how we engage with clients, partners, suppliers, our communities - and everyone else in our universe.

Being brilliant together

Being brilliant together is about harnessing the power and passion of many and blending our diverse experiences, opinions and skills. We are a team that shows mutual respect, harnessing the passion of the whole to achieve so much more than we can on our own. We demonstrate our support by pulling together, working together and having fun together, recognising and celebrating our combined talents along the way.

Maximising potential

Maximising potential means we feel supported and empowered at work to help us achieve beyond our best and produce work for our clients and partners that is second to none. We try out new things, confident that experimentation will lead to innovation and if we make mistakes we learn from them to grow stronger. The sky is the limit as we push ourselves outside of our comfort zones to realise our ambitions, seizing new opportunities, recognising great talent, hitting our business goals and exceeding client and partner expectations.

Challenging everything - delivering excellence

Challenging the status quo helps us in our relentless pursuit of excellence and desire to build value for our clients and partners. We are curious and have the confidence to challenge and the resilience to be challenged. We do not like to stand still and are keenly aware that the next great idea is within our grasp. We know that no single person has all the answers, and we want to understand and be understood, learning together from both our successes and our failures. It is not just the challenge that is key; it is the ability to deliver the excellent solution that matters in equal measure

Benefits of working at Thomsons

As a leading employee benefits company you would expect us to have a top benefits package and we think that we do.

We reward our people for living our values and contributing to our business through a variety of benefits and perks. We appreciate that everyone is different and to reflect this, we offer a total reward package that offers a diverse range of financial, health and lifestyle benefits with total flexibility.

Outside of the typical retirement savings, life and medical insurance, here are a few more of our unusual benefits to whet your appetite:

  • Birthday day off – we want you to take time off to celebrate your special day in the way you want
  • Yoga, Zumba and fitness classes with a personal trainer – we want you to be your best so it is important to us to give you additional opportunities to feel your best
  • Free fruit in every office - yes, we all love cake – and there are many talented Thomsons bakers –but we want to encourage you towards your 5-a-day too!
  • Matching charity contributions, charity days off and Pay it Forward charity challenges
  • A spending account for you to spend on the things you decide are important
  • Financial education - it’s getting complicated out there and we want to ensure Thomsons people save for their future and are able to make the best decisions

And the list goes on! Find out more by getting in touch with us at recruitment@thomsons.com or by applying for your next role with us!

What our people say about working at Thomsons

Iain Lindsay

Head of Software Engineering | London, UK

"What’s great about working for a tech business is that they have a particular culture and way of approaching things. We’ve done a lot of work on fail-friendly and experimentation so there’s a lot of freedom to innovate and try things out."

Lacramioara Rosca

Configuration QA Lead | Cluj, Romania

"The best thing about working at Thomsons is that you have a lot of opportunities to grow. You will always find people willing to mentor and help you develop in the right direction. The amazing thing is that you feel supported and appreciated at each step, so setting ambitious goals and having the right tools to aim high makes progress and success easily achievable."

Clement Lim

Consultant | Singapore

"I couldn't ask for a better platform to develop both professionally and personally. At Thomsons I've had the privilege to work with different teams and learn from a variety of mentors. At Thomsons, we challenge everything; we work hard, we party even harder and it is precisely the type of environment I enjoy working in."

Sam Canavan

Bid Writer | London, UK

"Thomsons is a great place to start your career, its fast paced, friendly with a great work ethic; a great environment to learn, work and grow. You get to work with people all over the business, working, learning and collaborating together and achieving real results. I love it!"

Harriet Dempsey

Marketing Executive | London, UK

"The best thing about working for Thomsons is the friendly and welcoming culture. From the second you walk into the building you’re met with a colourful office and a fun team! Working at Thomsons gives you the chance to work with people from different teams all around the world, with plenty of opportunities to progress your career. Things such as the quarterly conferences and the internal newsletters make you feel involved."

Tennyson Mash

Senior DSA, Client Administration | London, UK

"Working in the client team, every day is a challenge! We live and breathe empowering our clients with Darwin from our pink office. A nice end product is seeing our hard work result with happy clients and our CEO singing praise."

Come join us!


Client Support Associate

As a Client Support Associate you will be working within the Client Team, specifically within the Helpdesk Team. The Helpdesk is an employee focused customer service team who deals with the day to day needs of our clients’ employees.


 Job location: Cluj, Romania    Posted: 22 MAR 2017


Associate Configuration Specialist

As an Associate Configuration Specialist you will be responsible for implementing Darwin by configuring it to meet our Client requirements. You will perform testing of configured functionality, and then help supporting post launch work for our Clients (Unit Testing, User Acceptance Testing).


 Job location: Cluj, Romania    Posted: 22 MAR 2017


Darwin Support Associate

Your role will be to manage a portfolio of clients – predominantly manage their day to day needs and use of the Darwin platform, as well as performing administrative tasks when clients decide to outsource payroll and provider processes to Thomsons. The role will focus on ensuring that Darwin supports the delivery of the clients benefit package in an efficient way, as well supporting the client to answer Darwin queries raised by specific employees and / or 3rd party providers.


 Job location: Cluj, Romania    Posted: 22 MAR 2017


Project Manager (Delivery Lead)

Do you love a good challenge? We are looking for a passionate person that is dedicated to maximising potential, inspiring others to be the best version of themselves and keeping our development teams focused on continuously delivering the highest possible value to sustain our product evolution.


 Job location: Cluj, Romania    Posted: 30 MAR 2017


Business Intelligence Specialist

This role is responsible for the data modeling, design and development of a key data warehouse solution. It requires an understanding of business/system/data challenges in order to translate them into requirements/solutions.


 Job location: London, UK    Posted: 28 JUN 2017


Information Security Manager

Our Information Security Manager works closely with all staff in both our UK and Global offices, ensuring we uphold the highest standards of Information security. Thomsons Online Benefits is proud to hold ISO27001 Certification, and prides itself in maintaining this high standard for our clients.


 Job location: London, UK    Posted: 5 MAY 2017


Helpdesk Team Manager

You will be responsible for managing our Helpdesk Operation, supporting the Client Services Operations Manager with the operational service, including quality, productivity and successful delivery of SLAs for Thomsons Clients, globally. You will work with the CSOM to define the Helpdesk strategy and will be responsible for the strategy execution. The role sits in the Global Client Experience Leadership Team.


 Job location: Cluj, Romania    Posted: 3 MAY 2017


Marketing Assistant

We are looking for an individual who is passionate about a career in marketing and looking for an opportunity to learn and to grow professionally. This role would suit a confident marketing graduate, or current student looking for a year of placement work within industry.Working within a busy and vibrant international marketing team, the purpose of this role is to support lead generating marketing campaigns to drive new business acquisition and customer retention. Working across multiple stakeholder groups including marketing, sales, consulting and client teams, this role will assist in executing a multi-channel marketing plan.


 Job location: London, UK    Posted: 21 JUN 2017


Graduate Finance Analyst

The Graduate Finance Analyst will be a bright graduate to assist on commercial projects with focus on revenue, expenses and profitability of clients, whilst having a desire to analyse business performance and want to develop their commercial/finance career through a professional qualification (CIMA/ACCA).


 Job location: London, UK    Posted: 26 JUL 2017


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