A career with Thomsons

Here at Thomsons we don’t just get the job done, we go the extra mile. We strive to achieve one extra degree in all we do. We can do this because we have amazing people who do awesome things. Our passionate PINK culture is supported by our three core values that define how we work with each other, our clients and our partners: being brilliant together; maximising potential; challenging everything - delivering excellence. Our values foster an inclusive culture, which is vibrant, dynamic and enables us to excel as individuals, as teams and as a whole. Wherever we are located in the world, we inspire connections and take great care to make working at Thomsons a rewarding and fun career experience.

Our values

Many companies have values but often they can just be soundbites or words framed on the reception wall. For us at Thomsons, our values define who we are, how we work together and how we engage with clients, partners, suppliers, our communities - and everyone else in our universe.

Being brilliant together

Being brilliant together is about harnessing the power and passion of many and blending our diverse experiences, opinions and skills. We are a team that shows mutual respect, harnessing the passion of the whole to achieve so much more than we can on our own. We demonstrate our support by pulling together, working together and having fun together, recognising and celebrating our combined talents along the way.

Maximising potential

Maximising potential means we feel supported and empowered at work to help us achieve beyond our best and produce work for our clients and partners that is second to none. We try out new things, confident that experimentation will lead to innovation and if we make mistakes we learn from them to grow stronger. The sky is the limit as we push ourselves outside of our comfort zones to realise our ambitions, seizing new opportunities, recognising great talent, hitting our business goals and exceeding client and partner expectations.

Challenging everything - delivering excellence

Challenging the status quo helps us in our relentless pursuit of excellence and desire to build value for our clients and partners. We are curious and have the confidence to challenge and the resilience to be challenged. We do not like to stand still and are keenly aware that the next great idea is within our grasp. We know that no single person has all the answers, and we want to understand and be understood, learning together from both our successes and our failures. It is not just the challenge that is key; it is the ability to deliver the excellent solution that matters in equal measure

Benefits of working at Thomsons

As a leading employee benefits company you would expect us to have a top benefits package and we think that we do.

We reward our people for living our values and contributing to our business through a variety of benefits and perks. We appreciate that everyone is different and to reflect this, we offer a total reward package that offers a diverse range of financial, health and lifestyle benefits with total flexibility.

Outside of the typical retirement savings, life and medical insurance, here are a few more of our unusual benefits to whet your appetite:

  • Birthday day off – we want you to take time off to celebrate your special day in the way you want
  • Yoga, Zumba and fitness classes with a personal trainer – we want you to be your best so it is important to us to give you additional opportunities to feel your best
  • Free fruit in every office - yes, we all love cake – and there are many talented Thomsons bakers –but we want to encourage you towards your 5-a-day too!
  • Matching charity contributions, charity days off and Pay it Forward charity challenges
  • A spending account for you to spend on the things you decide are important
  • Financial education - it’s getting complicated out there and we want to ensure Thomsons people save for their future and are able to make the best decisions

And the list goes on! Find out more by getting in touch with us at recruitment@thomsons.com or by applying for your next role with us!

What our people say about working at Thomsons

Iain Lindsay

Head of Software Engineering | London, UK

"What’s great about working for a tech business is that they have a particular culture and way of approaching things. We’ve done a lot of work on fail-friendly and experimentation so there’s a lot of freedom to innovate and try things out."

Lacramioara Rosca

Configuration QA Lead | Cluj, Romania

"The best thing about working at Thomsons is that you have a lot of opportunities to grow. You will always find people willing to mentor and help you develop in the right direction. The amazing thing is that you feel supported and appreciated at each step, so setting ambitious goals and having the right tools to aim high makes progress and success easily achievable."

Clement Lim

Consultant | Singapore

"I couldn't ask for a better platform to develop both professionally and personally. At Thomsons I've had the privilege to work with different teams and learn from a variety of mentors. At Thomsons, we challenge everything; we work hard, we party even harder and it is precisely the type of environment I enjoy working in."

Sam Canavan

Bid Writer | London, UK

"Thomsons is a great place to start your career, its fast paced, friendly with a great work ethic; a great environment to learn, work and grow. You get to work with people all over the business, working, learning and collaborating together and achieving real results. I love it!"

Harriet Dempsey

Marketing Executive | London, UK

"The best thing about working for Thomsons is the friendly and welcoming culture. From the second you walk into the building you’re met with a colourful office and a fun team! Working at Thomsons gives you the chance to work with people from different teams all around the world, with plenty of opportunities to progress your career. Things such as the quarterly conferences and the internal newsletters make you feel involved."

Tennyson Mash

Senior DSA, Client Administration | London, UK

"Working in the client team, every day is a challenge! We live and breathe empowering our clients with Darwin from our pink office. A nice end product is seeing our hard work result with happy clients and our CEO singing praise."

Come join us!

.NET Graduate Software Engineer

As a Graduate Software Engineer you will come in close contact with daily activities of our teams and you will learn more about web development, responsive design and enterprise applications.

 Job location: Cluj, Romania    Posted: 7 AUG 2017

Client Support Associate

As a Client Support Associate you will be working within the Client Team, specifically within the Helpdesk Team. The Helpdesk is an employee focused customer service team who deals with the day to day needs of our clients’ employees.

 Job location: Cluj, Romania    Posted: 22 MAR 2017

Associate Configuration Specialist

As an Associate Configuration Specialist you will be responsible for implementing Darwin by configuring it to meet our Client requirements. You will perform testing of configured functionality, and then help supporting post launch work for our Clients (Unit Testing, User Acceptance Testing).

 Job location: Cluj, Romania    Posted: 22 MAR 2017

Darwin Support Associate

Your role will be to manage a portfolio of clients – predominantly manage their day to day needs and use of the Darwin platform, as well as performing administrative tasks when clients decide to outsource payroll and provider processes to Thomsons. The role will focus on ensuring that Darwin supports the delivery of the clients benefit package in an efficient way, as well supporting the client to answer Darwin queries raised by specific employees and / or 3rd party providers.

 Job location: Cluj, Romania    Posted: 22 MAR 2017

Business Intelligence Specialist

This role is responsible for the data modeling, design and development of a key data warehouse solution. It requires an understanding of business/system/data challenges in order to translate them into requirements/solutions.

 Job location: London, UK    Posted: 28 JUN 2017

Darwin Analyst- 2nd Line

At Thomsons it is our mission to deliver an excellent and consistent experience for all our clients through our channels of communication. The Client Team work closely together to support one another in achieving results and delivering to our clients. The 2nd line Darwin Support Analyst will work across all clients and partners; supporting the TOB staff and our partner with the day to day use of the software. The Darwin Support Analyst is a Darwin expert, providing technical support to our TOB and Partner 1st Line support teams.

 Job location: London, UK    Posted: 20 SEP 2017

Service Consultant

You will be working within the Client Team, specifically as a Service Consultant, within the Service & Support function. At Thomsons it is our mission to deliver an excellent and consistent experience for all our clients through our channels of communication. The Client Team work closely together to support one another in achieving results and delivering to our clients.

 Job location: London, UK    Posted: 18 AUG 2017

Legal Counsel

Come and join our Legal Department, providing advice on legal issues across the business with the primary focus being commercial contracts, intellectual property rights, data protection compliance (including the GDPR) and IT matters (including the Cloud). This small cross-functional team is the perfect opportunity for maximum exposure across the business at an exciting time of growth.

 Job location: London, UK    Posted: 25 SEP 2017

Pensions Delivery Consultant

Thomsons’ pension team is responsible for providing consultancy & administration services to a portfolio of over 120 corporate pension clients who have primarily DC contract based pension schemes. The Pension Delivery Consultant should be seen as the expert on Darwin™ (our benefits management and employee engagement platform) within the Pensions Team.

 Job location: London    Posted: 25 SEP 2017

Software Engineer

Come and join our Software Engineering team! Play a crucial role in delivering our product roadmap and continuing the evolution and innovation of our Darwin Software. This is an opportunity for an 18 month contract within the team, with the potential of an extension for the right candidate.

 Job location: London, UK    Posted: 29 SEP 2017

Darwin Service Specialist

You will be working within the Client Team, specifically within the service & support function. At Thomsons it is our mission to deliver an excellent and consistent experience for all our clients through our channels of communication. The Client Team work closely together to support one another in achieving results and delivering to our clients.

 Job location: London, UK    Posted: 25 SEP 2017

Product Manager

The Product Manager is responsible for the entire value chain of a product or service offering. The process includes working with clients and sales teams to validate insight, the building of a business case, managing and driving software or operational priorities, driving through all additional deliverables to make it a business success and working with the marketing team for launch.

 Job location: London    Posted: 13 SEP 2017

Associate Director- Client Solutions

You will be viewed by our Clients and Prospects as a subject matter expert in the field of technology led global benefits administration. They will be responsible for providing expert technical advice during the sales process on Darwin, our proprietary software, and ID3, our bespoke project methodology.

 Job location: London    Posted: 12 OCT 2017

Pricing Manager

Our Pricing Manager is responsible for pricing new business and renewals, working closely with our commercial operations and Business Development teams.

 Job location: London, UK    Posted: 17 OCT 2017

Operational Excellence Consultant

Working within a small, cross-functional team in the Operations department, you will help to drive and deliver projects that deliver real business value through efficiencies or transformational change.

 Job location: London, UK    Posted: 19 OCT 2017

Associate Consultant

This is a fantastic opportunity to learn and grow as a technology delivery consultant. We are looking for bright, passionate and friendly people who genuinely want to work with Technology and data in the employee benefits market. Our aim is that you’ll be running your own projects within 18 months of joining us, and you’ll have the skills and confidence to do this. Sounds exciting doesn’t it?

 Job location: London, UK    Posted: 25 OCT 2017


Consultants own the delivery of projects for their clients, from their initial implementation to ongoing change, including Benefit Selection Windows. The Consultant manages the full lifecycle of a project to deliver Darwin and is accountable for the quality of all outputs. They may also perform more complex configuration on Darwin if required.

 Job location: London, UK    Posted: 26 OCT 2017

Lead Consultant

The Lead Consultant is responsible for managing end-to-end implementation and system enhancement programmes for our clients. The clients we work with are large, global blue chips and household names with thousands of employees worldwide. Thomsons’ technology, Darwin, is used to manage benefit choices for their employees and to facilitate the administration of these programmes.

 Job location: London, UK    Posted: 26 OCT 2017

Bid Writer

The Bid Writer will be required to work closely with the Senior Sales, Client & Commercial Teams to develop detailed responses to bid and tender documents, taking the lead on the bid management process whilst ensuring our bid library is up to date and in line with business and commercial priorities.

 Job location: London, UK    Posted: 31 OCT 2017

Associate Client Manager

The Associate Client Manager owns the operational running of a portfolio of clients from a service delivery perspective. They champion the Client internally to ensure a market leading service experience that surpasses Client expectations.

 Job location: Cluj-Napoca, Romania    Posted: 1 NOV 2017

Atlassian Support Specialist

The main responsibility of the Atlassian Support Specialist is to support a suite of Atlassian products experiencing rapid user growth both internally and externally to the business. The core products we currently used are JIRA, JIRA Service Desk & Confluence – these are used company wide, touching each area of the business, in most cases being the primary tool used.

 Job location: Cluj-Napoca, Romania    Posted: 17 NOV 2017

Associate Configuration Consultant

As an Associate Configuration Consultant, you will be responsible for delivering small to medium projects for our clients consisting of implementing Darwin and configuring it to meet their requirements. You will perform testing of configured functionality, as well as supporting post launch work for our Clients (Unit Testing, User Acceptance Testing).

 Job location: Cluj-Napoca, Romania    Posted: 17 NOV 2017

Senior / Lead .NET Software Engineer

Our Software Engineering team is globally distributed in London, Cluj and Singapore, with the biggest part located in Cluj, composed of 20+ engineers, from Junior to Senior and Architecture. We work in an Agile environment, constantly up to date with the market needs and the newest technologies, to be able to build a high performance and scalable product, supporting a fast and continuously growing global business.

 Job location: Cluj, Romania    Posted: 22 NOV 2017

Want to know more about Thomsons? Read our full story