A career with Thomsons

Here at Thomsons we don’t just get the job done, we go the extra mile. We strive to achieve one extra degree in all we do. We can do this because we have amazing people who do awesome things. Our passionate PINK culture is supported by our three core values that define how we work with each other, our clients and our partners: being brilliant together; maximising potential; challenging everything - delivering excellence. Our values foster an inclusive culture, which is vibrant, dynamic and enables us to excel as individuals, as teams and as a whole. Wherever we are located in the world, we inspire connections and take great care to make working at Thomsons a rewarding and fun career experience.

Our values

Many companies have values but often they can just be soundbites or words framed on the reception wall. For us at Thomsons, our values define who we are, how we work together and how we engage with clients, partners, suppliers, our communities - and everyone else in our universe.

Being brilliant together

Being brilliant together is about harnessing the power and passion of many and blending our diverse experiences, opinions and skills. We are a team that shows mutual respect, harnessing the passion of the whole to achieve so much more than we can on our own. We demonstrate our support by pulling together, working together and having fun together, recognising and celebrating our combined talents along the way.

Maximising potential

Maximising potential means we feel supported and empowered at work to help us achieve beyond our best and produce work for our clients and partners that is second to none. We try out new things, confident that experimentation will lead to innovation and if we make mistakes we learn from them to grow stronger. The sky is the limit as we push ourselves outside of our comfort zones to realise our ambitions, seizing new opportunities, recognising great talent, hitting our business goals and exceeding client and partner expectations.

Challenging everything - delivering excellence

Challenging the status quo helps us in our relentless pursuit of excellence and desire to build value for our clients and partners. We are curious and have the confidence to challenge and the resilience to be challenged. We do not like to stand still and are keenly aware that the next great idea is within our grasp. We know that no single person has all the answers, and we want to understand and be understood, learning together from both our successes and our failures. It is not just the challenge that is key; it is the ability to deliver the excellent solution that matters in equal measure

Benefits of working at Thomsons

As a leading employee benefits company you would expect us to have a top benefits package and we think that we do.

We reward our people for living our values and contributing to our business through a variety of benefits and perks. We appreciate that everyone is different and to reflect this, we offer a total reward package that offers a diverse range of financial, health and lifestyle benefits with total flexibility.

Outside of the typical retirement savings, life and medical insurance, here are a few more of our unusual benefits to whet your appetite:

  • Birthday day off – we want you to take time off to celebrate your special day in the way you want
  • Yoga, Zumba and fitness classes with a personal trainer – we want you to be your best so it is important to us to give you additional opportunities to feel your best
  • Free fruit in every office - yes, we all love cake – and there are many talented Thomsons bakers –but we want to encourage you towards your 5-a-day too!
  • Matching charity contributions, charity days off and Pay it Forward charity challenges
  • A spending account for you to spend on the things you decide are important
  • Financial education - it’s getting complicated out there and we want to ensure Thomsons people save for their future and are able to make the best decisions

And the list goes on! Find out more by getting in touch with us at recruitment@thomsons.com or by applying for your next role with us!

What our people say about working at Thomsons

Iain Lindsay

Head of Software Engineering | London, UK

"What’s great about working for a tech business is that they have a particular culture and way of approaching things. We’ve done a lot of work on fail-friendly and experimentation so there’s a lot of freedom to innovate and try things out."

Lacramioara Rosca

Configuration QA Lead | Cluj, Romania

"The best thing about working at Thomsons is that you have a lot of opportunities to grow. You will always find people willing to mentor and help you develop in the right direction. The amazing thing is that you feel supported and appreciated at each step, so setting ambitious goals and having the right tools to aim high makes progress and success easily achievable."

Clement Lim

Consultant | Singapore

"I couldn't ask for a better platform to develop both professionally and personally. At Thomsons I've had the privilege to work with different teams and learn from a variety of mentors. At Thomsons, we challenge everything; we work hard, we party even harder and it is precisely the type of environment I enjoy working in."

Sam Canavan

Bid Writer | London, UK

"Thomsons is a great place to start your career, its fast paced, friendly with a great work ethic; a great environment to learn, work and grow. You get to work with people all over the business, working, learning and collaborating together and achieving real results. I love it!"

Harriet Dempsey

Marketing Executive | London, UK

"The best thing about working for Thomsons is the friendly and welcoming culture. From the second you walk into the building you’re met with a colourful office and a fun team! Working at Thomsons gives you the chance to work with people from different teams all around the world, with plenty of opportunities to progress your career. Things such as the quarterly conferences and the internal newsletters make you feel involved."

Tennyson Mash

Senior DSA, Client Administration | London, UK

"Working in the client team, every day is a challenge! We live and breathe empowering our clients with Darwin from our pink office. A nice end product is seeing our hard work result with happy clients and our CEO singing praise."

Come join us!

Client Support Associate

As a Client Support Associate you will be working within the Client Team, specifically within the Helpdesk Team. The Helpdesk is an employee focused customer service team who deals with the day to day needs of our clients’ employees.

 Job location: Cluj, Romania    Posted: 22 MAR 2017

Associate Configuration Specialist

As an Associate Configuration Specialist you will be responsible for implementing Darwin by configuring it to meet our Client requirements. You will perform testing of configured functionality, and then help supporting post launch work for our Clients (Unit Testing, User Acceptance Testing).

 Job location: Cluj, Romania    Posted: 22 MAR 2017

Darwin Support Associate

Your role will be to manage a portfolio of clients – predominantly manage their day to day needs and use of the Darwin platform, as well as performing administrative tasks when clients decide to outsource payroll and provider processes to Thomsons. The role will focus on ensuring that Darwin supports the delivery of the clients benefit package in an efficient way, as well supporting the client to answer Darwin queries raised by specific employees and / or 3rd party providers.

 Job location: Cluj, Romania    Posted: 22 MAR 2017

Client Manager

We are always on the lookout for top talent to join our Account management team at all levels. If you think you are PINK and want to work with us to delight our clients everyday, get in touch! At Thomsons, it is part of our DNA to put our clients at the centre of everything we do. The Client Manager owns the operational & commercial running of a portfolio of Clients from an end to end client delivery & relationship perspective. They champion the Client internally to ensure a market leading service experience that surpasses Client expectations.

 Job location: London, UK    Posted: 11 MAY 2017

Graduate Software Engineer

Our Software Engineering team enjoy working together to push the boundaries and extend the capabilities of our software: Darwin. Darwin is always evolving to be the best Online Benefits platform, and now we are looking for a new and innovative member to join our team.

 Job location: London, UK    Posted: 3 MAY 2017

Interface Specialist

You will be closely working with our product Darwin™, a cloud-based global benefits management and employee engagement software, used by some of the world’s most innovative companies. Our Interface Specialists are responsible for the hands-on configuration of interfaces, single sign-ons and data transfers between Darwin™ and various other third party systems (client payroll/HRIS systems and benefit providers) across the whole range of the projects undertaken by Thomsons.

 Job location: Cluj, Romania    Posted: 22 MAR 2017

Application Support Team Lead

Our Application Support Specialists work within our Technology Operations Team to ensure Thomsons Online Benefits is a market leader in innovative technology related total reward and flexible benefit programmes.

 Job location: London, UK    Posted: 3 APR 2017

Project Manager (Delivery Lead)

Do you love a good challenge? We are looking for a passionate person that is dedicated to maximising potential, inspiring others to be the best version of themselves and keeping our development teams focused on continuously delivering the highest possible value to sustain our product evolution.

 Job location: Cluj, Romania    Posted: 30 MAR 2017

Business Intelligence Specialist

This role is responsible for the data modeling, design and development of a key data warehouse solution. It requires an understanding of business/system/data challenges in order to translate them into requirements/solutions.

 Job location: London, UK    Posted: 20 APR 2017

Health & Wellbeing Consultant

The Health and Wellbeing Consultant is a client-facing role, responsible for the delivery of our Health & Wellbeing Proposition to Thomsons’ clients. The primary responsibility for the role is to look after the insurance and healthcare needs of a existing portfolio of clients, typically our mid corporate UK clients and those with complex health, well-being and absence needs.

 Job location: London, UK    Posted: 3 APR 2017

User Experience Designer

Working closely with the Head of UX, Product Managers and Software Engineers, you will be responsible for everything that is related to innovative design.

 Job location: London, UK    Posted: 5 MAY 2017

Information Security Manager

Our Information Security Manager works closely with all staff in both our UK and Global offices, ensuring we uphold the highest standards of Information security. Thomsons Online Benefits is proud to hold ISO27001 Certification, and prides itself in maintaining this high standard for our clients.

 Job location: London, UK    Posted: 5 MAY 2017

Helpdesk Team Manager

You will be responsible for managing our Helpdesk Operation, supporting the Client Services Operations Manager with the operational service, including quality, productivity and successful delivery of SLAs for Thomsons Clients, globally. You will work with the CSOM to define the Helpdesk strategy and will be responsible for the strategy execution. The role sits in the Global Client Experience Leadership Team.

 Job location: Cluj, Romania    Posted: 3 MAY 2017

Integrated Creative Designer

We are looking for an Integrated Creative Designer who enjoys working on a variety of projects and formats within the internal communications framework. This designer must have a desire for all the creative challenges: from conception to development of benefit branding to proved experience in creating and developing new digital products. The candidate, as well as having a solid digital background, must be able to prove experience with print production processes.

 Job location: London, UK    Posted: 8 MAY 2017

Service Desk Analyst

The Technology Operations Team provide the infrastructure and tools that Darwin is built, sold and serviced on. Your ultimate aim will be to deliver a seamless experience to both employees and our Clients, encompassing speed, resilience and enterprise-class technology solutions. As a sub team, the Service Desk is here to support employees and all things related to tech! You will be responsible for laptops, PC’s, phones and all other tech equipment around the office as well as administering and advising on every piece of software used across the business. You will be the first port of call for any of your questions, incidents or requests. You will be working within a fast-paced Technology Operations Team headquartered in the UK.

 Job location: Cluj, Romania    Posted: 24 MAY 2017

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