Associate Project Coordinator

London, UK | Job Posted 28/03/2018

Our mission & vision

Thomsons Online Benefits is revolutionising the employee benefits industry.  We’re a software company with an innovative SaaS product known as Darwin, which is deployed by global Enterprise organisations to help them take employee engagement to a whole new level.  We’re already recognised unanimously as the global leader in our industry and over one million people regularly use our software.  We can boast many of the world’s most prestigious companies as clients, including 8/10 of the world’s top tech companies.

We're growing rapidly and there are even more exciting times ahead.  We’re keen to talk to people who’d be interested in joining our Solutions Delivery team, who are responsible for implementing Darwin to our clients.  The SD team plays a critical role in helping our clients realise value from their investment in our technology.


Your role

As Associate Project Coordinator, you will be responsible for the coordination of our delivery for global Enterprise clients. You will be a key member of the team with day-to-day awareness of all project and programme activities, both internally and with our clients.

Project Coordinators support our Global Programme Leads by providing them with relevant and timely information to enable effective decision-making and programme governance. The quality of your work will be critical as it affects the delivery of all other programme stakeholders, including those within our clients’ teams.

As well as coordinating client programmes, you will also help maintain our project delivery framework in order to ensure improvement and consistency in all of our client projects.

In your role, you will:

  • Create and manage all project and programme plans from Thomsons templates
  • Maintain project and programme plan templates with Best Practice team
  • Coordinate all programme communication – document control, meetings, issuance of project documentation
  • Record and manage of all project actions
  • Manage of project details and data in Jira
  • Own monitoring adherence to project gates 
  • Standardise of all of the above where possible, tailoring to specific client needs/preferences where necessary
  • Track, coordinate and communicate all scheduled and unscheduled project activities to maintain clarity for all stakeholders and ensure project trajectory


 About you:

You should

  • have a strong intellect, as benefits can be a complex but stimulating topic
  • be articulate, as strong verbal and written communication with our clients is vital
  • have a strong can-do attitude and be very goal-focused
  • have a passion for working in teams and be great with people
  • have previous experience of structured project management methodologies
  • Excel expertise necessary, as well as high proficiency in other MS Office products
  • experience working in PPM tools desirable
  • ideally (but not necessarily) have previous experience with employee benefits technology delivery or similar industry


Our benefits:

  • a company that offers genuine potential to progress your career given our rapid growth
  • a ‘fail-friendly’ environment that encourages learning and initiative
  • a friendly, sociable and supportive peer group
  • a flexible, attractive benefits package that includes pension as well as life and medical insurance.

    As a company, we are passionately committed to going the extra mile for our clients and our people. Our core values are ‘being brilliant together’, ‘challenging everything - delivering excellence’ and ‘maximising potential’ and these are etched in our culture as a company.