London, UK | Job Posted 28/12/2017

Thomsons Online Benefits is a SaaS provider of global employee benefits and employee engagement software. It is a wholly owned subsidiary of Mercer, a global consulting leader in advancing health, wealth and career. Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC). Thomsons’ award-winning platform, Darwin™, is the global market leader for automated employee benefits administration.

With over 1 million worldwide users, Darwin™ connects employees with their benefits in over 86 countries and 24 languages. Thomsons has received 105 industry awards, including the prestigious Brandon Hall Group gold award for Best Advance in Rewards and Recognition Technology in 2015. Mercer and Thomsons combine world class consulting and broking with innovative technology that is driving transformation in the way that benefits are designed, communicated and administered.



What will you be doing:

  • The successful management and delivery of client projects in the role of Project Lead including:
    • Consulting with clients to gather benefit and system requirements and documenting in Benefit & Darwin Specification (BDS)
    • Managing project plans, actions, risks and issues in line with Thomsons’ methodology (ID3)
    • Demonstrating strong stakeholder management and communication skills throughout the project lifecycle that leads to successful outcomes and positive client feedback
    • Accountability for quality, budget and timely delivery of own projects
    • Accountability for successfully managing scope and Change Control
    • Preparing system functional specifications (Benefit & Darwin Specification – BDS)
    • Managing testing of new and existing functionality to defined specifications/requirements and supporting clients in this activity
  • Input into pre-sales activity with the Business Development team where required
  • Support of the advancement of the Solutions Delivery team through developing methodologies, supporting and mentoring colleagues and active participation in knowledge sharing and Learning & Development


We are looking for a PINK person, with:

  • Solid experience of consulting/project/programme management experience
  • Ideally previous employee benefits technology experience, and/or payroll/industry knowledge
  • A proven track record of managing and delivering technology project/programme initiatives and consulting engagements, often reporting directly to senior stakeholders and managing multiple teams
  • A strong understanding of the project lifecycle and the ability to employ these concepts in process design, system implementation and the development of client deliverables
  • Practical use and experience of structured project management methodologies
  • Knowledge of project management tools e.g. MS Project, Workbench
  • Strong interpersonal and relationship building skills
  • Systems configuration and implementation experience
  • Flexible and creative ways of working to manage effective delivery in varied, challenging situations


What we offer:

  • Being a part of a global and successful, but still fast growing company
  • An open, fail-friendly and fun environment
  • We reward our people for living our values and contributing to our business through a variety of benefits and perks: 
  • Birthday day off
  • Yoga, Zumba and fitness classes with a personal trainer
  • Free fruit in every office - yes, we all love cake – and there are many talented Thomsons bakers – but we want to encourage you towards your 5-a-day too!
  • Matching charity contributions, charity days off and Pay it Forward charity challenges
  • A spending account for you to spend on the things you decide are important
  • Pension, Life and Medical Insurance

And the list goes on!