A career with Thomsons
Here at Thomsons we don’t just get the job done, we go the extra mile. We strive to achieve one extra degree in all we do. We can do this because we have amazing people who do awesome things. Wherever we are located in the world, we inspire connections and take great care to make working at Thomsons a rewarding and fun career experience.
Benefits of working at Thomsons
Financial education
Birthday day off
Charity contributions
Gym membership
What our people say about working at Thomsons
James Akers
Director of Product Management
To put it simply, my role is to help shape the evolution of Darwin. To do this, it’s important that I understand customers’ reward schemes and needs. The global reach of Darwin and the possibilities it brings to streamlining reward schemes at a local and global level is something that makes coming to work every day exciting. With Darwin our clients are easily able to get analytics that bring transparency to benefit costs whilst measuring engagement and return on investment.
Andreea Bindea
Helpdesk Team Lead
I am a team leader in the Helpdesk team. We are the first point of contact in Thomsons for our client’s employees. We ensure that they have a great experience of Darwin, helping them out whenever they get stuck. Today, employee benefits are such an important part of everyone’s lives and we’re committed to getting it right the first time - all over the world. Speaking 5 languages is a great asset in my line of work, my favorite one is English!
Anindita Biswas
Senior Technical Business Analyst
It’s crucial that I understand the customers’ business needs so I can translate them into technical requirements. I love analyzing different employee benefit markets that are in our customers’ roadmaps and empowering them with the insights specific to each market. Three characteristics which make Thomsons unique: 1. Dedication to keeping clients and their satisfaction a top priority 2. Excellent company culture that respects a healthy work-life balance 3. Continuous innovation and a desire to be the best employee benefits software developer
Oana Costea
Delivery Manager
I manage Darwin configuration projects, providing tailored solutions for our customers. Every day is a challenge, whether it’s branding complex campaigns or finding solutions for tricky benefit flows. Organization and positive thinking are the two qualities that help me deliver on time and at the standard that both Thomsons and our customers expect. The thing I really like about working for Thomsons is having the opportunity to interact with clients and colleagues, all over the world.
Our values
Many companies have values but often they can just be soundbites or words framed on the reception wall. For us at Thomsons, our values define who we are, how we work together and how we engage with clients, partners, suppliers, our communities - and everyone else in our universe.
Being brilliant together
Being brilliant together is about harnessing the power and passion of many and blending our diverse experiences, opinions and skills. We are a team that shows mutual respect, harnessing the passion of the whole to achieve so much more than we can on our own. We demonstrate our support by pulling together, working together and having fun together, recognising and celebrating our combined talents along the way.
Maximising potential
Maximising potential means we feel supported and empowered at work to help us achieve beyond our best and produce work for our clients and partners that is second to none. We try out new things, confident that experimentation will lead to innovation and if we make mistakes we learn from them to grow stronger. The sky is the limit as we push ourselves outside of our comfort zones to realise our ambitions, seizing new opportunities, recognising great talent, hitting our business goals and exceeding client and partner expectations.
Challenging everything - delivering excellence
Challenging the status quo helps us in our relentless pursuit of excellence and desire to build value for our clients and partners. We are curious and have the confidence to challenge and the resilience to be challenged. We do not like to stand still and are keenly aware that the next great idea is within our grasp. We know that no single person has all the answers, and we want to understand and be understood, learning together from both our successes and our failures. It is not just the challenge that is key; it is the ability to deliver the excellent solution that matters in equal measure
Join the Pink revolution!
Come join us!
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Client Support Associate
As a Client Support Associate, you will be working within the Client Team, specifically within the Helpdesk Team. Our Helpdesk is an employee-focused customer service team, which responds to the needs of our clients’ employees through e-mail & phone with the purpose of delivering a consistent and excellent experience.
Job location: Romania Posted: 9 OCT 2018
Associate Configuration Specialist
As an Associate Configuration Specialist you will be responsible for implementing Darwin by configuring it to meet our Client requirements. You will perform testing of configured functionality, and then help supporting post launch work for our Clients (Unit Testing, User Acceptance Testing).
Job location: Romania Posted: 9 OCT 2018
Darwin Support Associate
As a Darwin Support Associate you will manage a portfolio of clients – predominantly manage their day to day needs and use of the Darwin platform, as well as performing administrative tasks when clients decide to outsource payroll and provider processes to Thomsons.
The role will focus on ensuring that Darwin supports the delivery of the clients benefit package in an efficient way, as well supporting the client to answer Darwin queries raised by specific employees and / or 3rd party providers.
Job location: Romania Posted: 9 OCT 2018
System Administrator
Come and join our growing, thriving Technology team. This role will sit in the Technology Operations team which is a global, growing team with great opportunity.
Job location: UK Posted: 26 NOV 2018
Service Desk Analyst - L2
The Technology Operations Team provide the infrastructure and tools that Darwin is built, sold and serviced on. Your ultimate aim will be to deliver a seamless experience to both employees and our Clients, encompassing speed, resilience and enterprise-class technology solutions.
As a sub team, the Service Desk is here to support employees and all things related to tech! You will be responsible for laptops, PC’s, phones and all other tech equipment around the office as well as administering and advising on every piece of software used across the business.
Job location: Romania Posted: 9 OCT 2018
Associate Client Manager
The Associate Client Manager owns the operational running of a portfolio of clients from a service delivery perspective. They champion the Client internally to ensure a market leading service experience that surpasses Client expectations.
Job location: Romania Posted: 15 OCT 2018
User Experience Designer
Working closely with the Head of UX, Product Managers and Software Engineers, you will be responsible for everything that is related to innovative design.
Job location: UK Posted: 12 NOV 2018
Collections and Billing Specialist
We are looking to recruit a fantastic Collections Specialist to work alongside the other billing associates and the team lead. The successful candidate will be responsible for actively chasing our clients based in the UK and globally for cash on any outstanding invoices on our ledger. This role involves working in a fast-paced, dynamic and creative environment, and working with the wider finance team.
The Controllership team within Finance looks after the following main areas: month-end reporting, statutory reporting, tax liaison, VAT reporting, operational finance activities (client invoicing, accounts payable, cash collection) and payroll.
Job location: Romania Posted: 23 NOV 2018