Collections and Billing Specialist

Cluj, Romania | Job Posted 23/11/2018

We are looking to recruit a fantastic Collections Specialist to work alongside the other billing associates and the team lead. The successful candidate will be responsible for actively chasing our clients based in the UK and globally for cash on any outstanding invoices on our ledger. This role involves working in a fast-paced, dynamic and creative environment, and working with the wider finance team.
The Controllership team within Finance looks after the following main areas: month-end reporting, statutory reporting, tax liaison, VAT reporting, operational finance activities (client invoicing, accounts payable, cash collection) and payroll.



What will you be doing:

  • Proactively contact clients by phone and email to achieve timely debt collection
  • Weekly and monthly reporting of aged debt
  • Escalate problems with any collections in accordance with management guidelines
  • Produce and deal with reminder letters and monthly statements
  • Account reconciliations and liaising with the Client Invoicing team (based in the UK and Cluj) on corrections
  • Deal with client queries
  • Assist with improvements to processes and systems
  • Posting cash received and allocating to the relevant invoice(s)


We are looking for a PINK person, with:

  • 2 years+ relevant experience within a fast paced environment, in a similar role
  • Ability to deal with people at all levels of the company, both senior managers and junior employees
  • Good organisational skills
  • Excellent attention to detail
  • Strong Excel skills
  • Excellent communication skills

Would pe a plus:

  • SAP experience
  • Salesforce experience


What we offer:

  • A yearly budget and the opportunity to build your own flexible benefits package
  • Work as part of a geographically distributed team, with colleagues in UK and Singapore
  • Fast-paced, agile work environment and the opportunity to work with our impressive clients