Consulting and business services group, Mouchel, has launched a new benefits programme alongside Thomsons Online Benefits. Mouchelprovides many of the design, managerial and engineering services that support modern society. Mouchel has run a flexible benefits programme for its c4,500 employees since 2004 and wanted to switch to a new, more proactive provider who combined leading edge consulting, technology, and communication. Mouchel prides itself on being one of Britain’s top employers, having twice been placed in the prestigious ‘Best Big Companies To Work For’ rankings, and are constantly looking to enhance their employee proposition.

Mouchel has grown substantially in recent years, both organically and by acquisition. This left the HR team with a complex challenge around communicating and engaging with employees, as well as harmonising terms and conditions of employment. Their new provider needed technology with the flexibility to accommodate a vast range of contractual terms and conditions, and the ability to drive much greater administrative efficiency with benefit providers. Following an extensive tender process, Mouchel selected Thomsons Online Benefits to partner with them on the project.

The project was split into three stages. Firstly, Thomsons reviewed Mouchel’s pension, and put it online with lower charges in place for employees. This involved engaging a population who had previously only ever received offline communication. Secondly, Thomsons undertook a market review of Mouchel’s current flexible benefits scheme and providers to ensure it remained competitive. All employees were migrated to Thomsons’ Darwin platform without disruption to the enrolment and reporting processes. New communications media were created to ensure that all employees, including those with limited internet access, received clear information and were better informed about their benefits. The third stage of the project scheduled to happen in November will be to introduce Pension salary sacrifice, and flexible benefits to another 3,500 people.

Claudia Desai, Head of HR Operations at Mouchel comments: “As part of our drive to continuously improve our ongoing HR strategy, we wanted to enhance employee understanding, participation in and appreciation of our employee benefits, as well as simplifying our administration. We are delighted with the results we have achieved and look forward to continuing to work with Thomsons Online Benefits to develop our reward programme further.”