Darwin™ is the leading global benefits management and employee engagement software. Intuitive and user-friendly, it allows employees to manage their benefit package online, whilst keeping them informed and engaged. Darwin™ allows you to control your benefit costs, manage risk and carry out effective administration, giving you measurable results. Thomsons can also support you with our specialist communication and consulting services.

 Darwin for HR Shared Services

Darwin Editions

We offer a tailored solution to meet your needs through implementing single or multiple Darwin™ Editions. The combination of Editions can be enhanced by our further additional services making a truly bespoke solution that works for you and your employees.

Reward Engager

Reward Engager allows you to engage your employees with details that are always up to date and effortlessly communicate the true value of their specific reward packages.

Dynamic total reward statements and tailored communications drive employee engagement and help you retain key talent. An integrated knowledge base ensures that employee queries are minimised and automated data transfers streamline administration.

Discover more about the latest edition of Reward Engager

Benefits Manager

Benefits Manager allows you to empower your employees to make benefit selections and engage with their benefits packages while automating your benefits administration through self-service workflows. Employees are able to manage online benefit selections end to end, as well as allocating dependants to benefits through Darwin™ Benefits Manager. 

The integrated workflow capabilities and knowledge base ensures administration is kept to a minimum. A simple seven step process enables bespoke reporting to be produced, for both payroll and benefit providers, for each pay period. Usage reports are available to demonstrate login rates as well as benefit take-up and spend. This enables you to drive the shape of your future reward package.

Discover more about the Benefits Manager

Retirement Planner

Retirement Planner helps your employees to plan for the future and make the most of their long term retirement savings by seeing the potential impact of their present choices.

Through an interactive planning modeller and fund selection wizard, employees are able to understand the impact of decisions they make today on their retirement savings. Retirement Planner fully supports Auto-Enrolment in the UK and makes the necessary checks required by the legislation on your behalf as well as sending automated notifications to employees. Full reporting capabilities mean that your pension provider is kept up to date with any changes and new joiners for each payroll period.

Discover more about the Retirement Planner

Spending Account Manager

Spending Account Manager allows your employees to intuitively manage their spending accounts and monitor their claim histories and those of their dependants.

Administration is streamlined as employees manage their spending accounts online, allowing the scanning and upload of receipts directly against their claims. Darwin™ allows receipts to be filtered ensuring quick and efficient approval as well as simple claims management reporting to minimise administration.

Watch the video to discover more about Spending Account Manager

Benefits Enroller

Benefits Enroller allows you to streamline and simplify benefit enrolment for your employees by bringing processes online.

The key objective of Benefits Enroller is allowing online selections for employees. Automated data transfers into Darwin™ and standard reporting out at the end of each payroll period for benefit deductions streamlines administration. Notifications to employees keep communications relevant for the employee.

Holiday and Absence planner

Holiday and Absence Planner allows you to simplify scheduling and effectively manage employee holiday and absence as a part of your employees’ reward packages.

With one click manager approval, the administration of employee holiday and absence is reduced, and employees are informed automatically of the status of their request. Management information including absence and Bradford Factor reporting allows you to effectively manage absenteeism.

Discover more about Holiday and Absence Planner

Additional services

In conjunction with our Darwin™ software, Thomsons offers additional services to help you create and deliver a comprehensive, engaging and cost efficient employee benefits strategy.



Thomsons works with you to develop your benefits communication and reward brand and deliver a joined up employee benefits strategy. From consulting support on your ongoing communications strategy to tailored communications campaign packages, face to face benefits guide support in the form of webinars, presentations and roadshows, we provide options to educate and engage your employees in the ways that are right for them and maximise the impact and take up of your benefits package.

Claims Adjudication

Claims adjudication is a required administration task for Spending Accounts in Asia, which can be a time consuming process; in order to minimise this, Thomsons can carry out this service for you. You set the parameters in which we should operate your scheme and we carry out the approvals on your behalf; employees are notified of when the claim is approved or rejected.

Outsourced Admin

In order for your benefit programme to run smoothly, a number of recurring processes need to be carried out. As part of this service Thomsons complete those on your behalf, reducing your global administration workload. Tasks such as managing employee data transfers, submitting reports to both payroll and benefit providers are all part of the service and are completed within your specified timeframes.


To reduce the administration of your team, we provide a helpdesk facility across Europe and Asia that enables your employees to direct queries straight to us, either by telephone or email. How to navigate Darwin™, benefit specific information and general guidance on benefit selections are all covered under this service.

Scheme Design

Our scheme design services in the UK help you build a comprehensive employee benefits package, delivered in the most tax efficient way, seamlessly administered through Darwin™. From feasibility studies, fact finds, and salary sacrifice, to harmonisation, employee surveys and our unique reward map experience; our consultants work with you to evaluate and benchmark your current benefits and help you design, revise, harmonise, or streamline benefit offerings and ensure they are competitive and appreciated by employees.

Health & Wellbeing Consulting

Our Health and Wellbeing Benefit Consultants and benefit services in the UK give you peace of mind that you have the right benefits in place for you and your employees, from the right providers, at the right level of cover and at the most competitive rates. Whether you are looking for FCA regulated services such as a recommendation on risk and insurance benefits or support in sourcing and implementing lifestyle benefits to extend employee choice such as Cycle to Work, Discounted Shopping or Fitness, we work with you to find an offering that is tailored to your business and employee needs.

Pension Consulting

Thomsons’ pension consulting services in the UK ensure you have the right pension provision in place for your employees whilst fulfilling all of your obligations to help them plan for the future. From evaluating and reviewing arrangements, scheme set-up and transfer management, to annuity and executive advisory services and auto-enrolment, we work with you to ensure you have the best pension solution for the needs of your company and your employees.