Providing a great experience for you and your employees

Benefits aren’t just ‘part’ of our kitbag; it’s the entirety of our business. Whether we are writing code, installing Darwin™, or advising on great scheme design and benefits communications, Thomsons people want all of our clients to have an exceptional experience. In a nutshell we invest in your success and want you and your employees to love and experience the power of Darwin as much as we do.

Our success stories


Discover how pharmaceutical innovators Mundipharma partnered with Thomsons to transform their benefits programme to be as flexible as their employees are.

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Discover how Sage revitalised their benefits brand and unified their workforce around their ‘One Sage’ business vision.

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Engine Group

By collaborating with Thomsons, Engine Group implemented a benefits portal to harmonise their benefits offering across 12 different businesses, leading to employee engagement and annual NI savings.

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NCR Corporation

Find out how NCR, global consumer transaction technology company, transformed their benefits management by implementing Darwin in India, Central and Latin America.

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DAC Beachcroft

By partnering with Thomsons Online Benefits, DAC Beachcroft implemented a flexible benefits scheme to reduce the administration burden for HR staff and increase employee engagement levels.

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HID Global

With a diverse workforce across the UK, HID Global needed an online benefits solution that employees could access from any location, while reducing the administration burden on HR.

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Trowers & Hamlins

Discover how Trowers & Hamlins launched a fully interactive global flexible benefits scheme, the first of its kind in the legal sector, empowering employees to manage their own benefits.

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Reynolds Porter Chamberlain LLP

By partnering with Thomsons, Reynolds Porter Chamberlain LLP implemented a pension plan and flexible benefits package to increase employee awareness and reduce administration burden.

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Meet some of our team

We love getting to know our clients. And we love it when you get to know us too. Here are a few Thomsons people who are happy to give you a head start! If you want to meet more of us, you are more than welcome to come along to one of our offices and meet us in person!

James Akers
Lead Product Manager

To put it simply, my role is to help shape the evolution of Darwin. To do this, it’s important that I understand customers’ reward schemes and needs. The global reach of Darwin and the possibilities it brings to streamlining reward schemes at a local and global level is something that makes coming to work every day exciting. With Darwin our clients are easily able to get analytics that bring transparency to benefit costs whilst measuring engagement and return on investment.

Andreea Bindea
Helpdesk Team Lead

I am a team leader in the Helpdesk team. We are the first point of contact in Thomsons for our client’s employees. We ensure that they have a great experience of Darwin, helping them out whenever they get stuck. Today, employee benefits are such an important part of everyone’s lives and we’re committed to getting it right the first time - all over the world. Speaking 5 languages is a great asset in my line of work, my favorite one is English!

Anindita Biswas
Senior Technical Business Analyst

It’s crucial that I understand the customers’ business needs so I can translate them into technical requirements. I love analysing different employee benefit markets that are in our customers’ roadmaps and empowering them with the insights specific to each market. Three characteristics which make Thomsons unique: 1. Dedication to keeping clients and their satisfaction a top priority 2. Excellent company culture that respects a healthy work-life balance 3. Continuous innovation and a desire to be the best employee benefits software developer

Oana Costea
Delivery Manager

I manage Darwin configuration projects, providing tailored solutions for our customers. Every day is a challenge, whether it’s branding complex campaigns or finding solutions for tricky benefit flows. Organisation and positive thinking are the two qualities that help me deliver on time and at the standard that both Thomsons and our customers expect. The thing I really like about working for Thomsons is having the opportunity to interact with clients and colleagues, all over the world.

Jonathan Day
Director - Enterprise Consulting

I help clients identify their key benefits management and administration challenges, as well as offering approaches to solve them through our technology Darwin. I’ve been very fortunate for the last 6 years to focus on Global solutions and therefore have a broad view of the regional and local differences that make benefit administration such a challenge. I lived in Japan for 3 years and was occasionally paid to sing anything by The Beatles in karaoke bars.

Matthew Jackson
Partner Account Director

I have worked in the Global benefits space - consulting, brokerage, technology, administration - for 8 years in EMEA, APAC and now North America. I enable our Partners to deploy Darwin as part of their solution. Thomsons people buy into the values of the company and what we are trying to do as an organisation. I am an Englishman living in New York, married to an American, raising an American/British daughter!

Zhen Yin Lim
Senior Client Services Associate

I may come across as soft and mild in character but I have an unrelenting tenacity! I am always prepared to go the extra mile to support clients’ requests and ensure they get the best possible experience. At Thomsons, our focus on customer experience runs through everything we do. From the design of our software all the way through to managing enquiries, we ensure quality in our delivery and getting things right the first time.

Nora Zeidan
Senior Software Engineer

In short, I make our client’s lives easier. But you want the geeky tech version? I write algorithms for complex benefit related challenges so Darwin can do all the hard computations. I also fix bugs so that Darwin meets end users expectations. Thomsons is more like a family, full of fun, energetic, proactive people who like to continuously improve and keep our clients happy. Outside of work, I have a big passion for baking, especially lemon cheesecakes!

Want to revolutionise your benefits? Our team is ready to help. Get in touch

Our awards

We are delighted to have won more than 100 prestigious awards. These epitomise the strategic impact that using Darwin can have on helping employers deliver more cost effective and engaging benefit programmes. See all our awards