With their tech-savvy and geographically spread colleagues, Sage set out on a mission to unify their company globally and improve engagement with their benefits.
With huge goals to achieve, they needed a partner to help them on the journey: enter Thomsons Online Benefits.
Together, we undertook a comprehensive benefits audit with focus groups and surveys, which revealed that colleagues weren’t as engaged with their benefits as Sage expected and the range was seen as limited and inflexible. Not only that, but a lack of administration efficiencies meant there was a huge burden on the team.
With the insights discovered, the ‘One Sage’ benefits vision was born, and alongside it a complete redesign of the ‘Sage Rewards’ benefits brand with a modern, appealing feel to it. Sage’s Darwin™-powered benefits platform now offers a one-stop-shop for colleague reward, 24/7 year-round access and increased benefits choice to boot!
To engage their workforce with 'Sage Rewards', Thomsons and Sage devised a fun, festival-themed communications campaign where colleagues could select their very own benefits ‘line-up’.
The festival was sectioned into Sage’s benefits groups; the health arena, lifestyle field and wealth tent which aimed to show the wide variety of choice and the flexibility colleagues had to choose the benefits relevant to them. The benefits ‘line-up’ was announced via emails, flyers, TV screens and their intranet. Lanyards, bunting, hay bales, a photobooth and candy floss added to the fun!
Following the festival, Sage continues to use Darwin™ Analytics Centre to measure benefits engagement and improve their communications. They can now segment and target those less engaged with their benefits.
Sage has achieved staggering levels of colleague engagement with their benefits – logins to their benefits platform, powered by Darwin, increased 56% and benefit selections 62%.
Colleagues chose the benefits they asked for – take-up of computer loans increased 583%.
With increased ease of access, 41% of 556 auto-enrolled colleagues increased their contributions.
All this has culminated in winning the ‘Most engaging benefits proposition’ at the Employee Benefits Awards 2017!
We’re delighted with the results we’ve achieved working with Thomsons. Colleague engagement with their benefits has skyrocketed and now our colleagues really value our benefits offering. The festival was a great way to launch and communicate our package, and using Darwin Analytics Centre has opened the door to other ways we can engage our colleagues going forward. We’re looking forward to the next stage in our journey with Thomsons – launching our ‘One Sage’ benefits strategy globally!
Increase in platform logins
Increase in benefit selections
Of 556 auto-enrolled colleagues increased their contributions
Increase in colleague satisfaction
Every country within an international business brings with it different benefits, tax, language, legislation and culture. With such a complex operating environment it can be difficult to take a truly global approach to benefits, however those organizations that do are four times more likely to be effective or very effective in meeting their objectives.* Bristol-Myers Squibb (BMS), a global BioPharma company, knew they needed to transform digitally to achieve this and sought to create a single global benefits administration platform for its 14,000 employees across 40 countries. What they didn’t realize was that they were about to embark on one of the most ambitious and exciting implementations in the market.Read case study
Cisco partnered with Thomsons to implement a health and wellbeing scheme which reduced absence and stress-related illness and saved time on benefit related queries.Read case study
By partnering with Thomsons, the MOD upgraded their paper-based pension statements by creating a secure, anonymous platform which could be accessed anywhere in the world. The results included cost savings and a hugely successful recruitment and retention tool.Read case study