Trowers & Hamlins is a leading international law firm with 700 employees based in the UK, Abu Dhabi, Bahrain, Dubai, Egypt and Oman. With benefits provision being very UK centric, there was a lack of knowledge of what benefits were offered across different regions, and issues with its previous paper-based flex scheme which included poor awareness, low participation and low perceived value. The new HR team were up against very tight timescales to implement a new scheme that delivered increased awareness, appreciation of and participation in employee benefits. Improved retention and employee engagement were key requirements of the project along with offering a superior remuneration package that could be implemented on a global basis.
Thomsons designed and implemented a global flexible benefits scheme, creating a unifying reward brand, th&me. The scheme is the first global flexible benefits programme to be introduced in the legal sector and is fully interactive, empowering employees to manage their own benefits.
By grouping all benefits under the same four headings (Financial Protection, Health and Wellbeing, Discounts and Additional Benefits), the scheme is structured consistently across different regions whilst still catering for regional variances. The new scheme allows Trowers to offer a technical interface that caters for differing local requirements, including locally-tailored communications activity. In addition to this Darwin™ technology enables Trowers to remain compliant with local benefits regulations across multiple countries.
th&me has enabled us to successfully reach and engage our diverse employee population across our global sites, with a market leading reward package. As well as the benefits we have seen with improvements in recruitment and retention, the scheme has also delivered considerable cost savings for the firm.
Per annum reduction in annual benefits
Reduction in staff turnover
Increase in take-up in international offices
Of employees perceived an increase in their remuneration
By partnering with Thomsons, the MOD upgraded their paper-based pension statements by creating a secure, anonymous platform which could be accessed anywhere in the world. The results included cost savings and a hugely successful recruitment and retention tool.
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Every country within an international business brings with it different benefits, tax, language, legislation and culture. With such a complex operating environment it can be difficult to take a truly global approach to benefits, however those organizations that do are four times more likely to be effective or very effective in meeting their objectives.*
Bristol-Myers Squibb (BMS), a global BioPharma company, knew they needed to transform digitally to achieve this and sought to create a single global benefits administration platform for its 14,000 employees across 40 countries. What they didn’t realize was that they were about to embark on one of the most ambitious and exciting implementations in the market.
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